If you are not entirely satisfied with your purchase, we're here to help.
- You have seven days to return for store credit or exchange.
- All shoes must be unworn for a full store credit or exchange.
- Merchandise must be sent back in the original packaging.
- Credit to Kiki's Boots does not expire.
- Store Credit can be used during sale times and non-sale times.
- The customer is always responsible for the cost of return shipping.
- We do not accept returns or exchanges on sale items, those items are FINAL SALE.
- You may exchange your item for another item in another style once your previous shipment has been returned to our store.
- For a defected shoe, ONLY within the first 14 days shoes refundable since purchase date.
- Please return shoes to: Kiki's Boots 3012 Lightfoot Dr. Baltimore MD 21208
The Kiki's Boots Team